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Tek-CARE^®NC300II Bed-out Function

The Tek-CARE^®NC300II bed-out function is normally used only with our RY351B Hill-Rom^® SideCom^® Adapters. This function is enabled via the bed-out menu option when a Hill-Rom^® bed is connected to the system by means of the RY351B module. Proper operation of the bed-out function generates a routine call when the bed is disconnected. If the bed is not reconnected within a few seconds, the routine call escalates to a bed-out call and must be reset locally after the bed is reconnected.

A side effect of this application is that when the call button is pressed and held for several seconds, the routine call which has been placed escalates to a bed-out call. When the button is released, the bed-out call clears and the routine call is also reset.

Our engineering department has identified the cause of this anomaly and is working to correct the situation. All distributors will be notified when the revised software is released and available for field upgrades.

In the meantime, we recommend that the bed-out function be disabled in all Tek-CARE^®NC300II installations. To determine if the function is enabled, access the main menu and select option 2-RECONFIGURATION. Option 7 on this menu will be either "ENABLE BEDOUT CALL" or "DISABLE BEDOUT CALL." If it reads "ENABLE," the bed-out function is not in use (this is the default setting). If it reads "DISABLE," select option 7 to disable the bed-out function. In installations using RY351Bs, a routine call will be generated when a bed is disconnected, but it will not escalate to a bed-out call.

We apologize for any inconvenience this may cause and wish to assure you that we are working diligently to resolve this issue.

(4th Quarter 2007)

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TekTone^® Sound & Signal Mfg., Inc.
277 Industrial Park Road Franklin, NC 28734 USA
Phone: (828) 524-9967 Fax: (828) 524-9968
Sales: (800) 327-8466 Tech Support: (800) 332-6608