Communications for today... and tomorrow.

Tech Support—fix it in 3 simple steps

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1—Search for spec sheets & installation manuals

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2—Use this form to

(Items in bold are required.)

Name:
E-mail:
Company:
Job Site:
Your Phone:
System or Model #:	(Starts with EK, LI, NC, PK, SF, VM, etc.)
Type of Installation: New  Existing
Has the product ever worked? Yes  No
Description of problem (Include any incidents prior to current problem(s):

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3—Call our Toll-Free Technical Support Line: (800) 332-6608

Hours are 8:00am to 5:30pm EST Monday through Friday.

Before you call us, you need to know:

• The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
• Is this a new or an existing installation?
• Has the product ever worked?
• Were there any any incidents prior to the current problem(s)?

When you call us, also tell us:

• Your name.
• Your company.
• Your phone number.
• Job site name.

Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. If you need an RMA number, please contact our Sales Department at (800) 327-8466.

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TekTone^® Sound & Signal Mfg., Inc.
277 Industrial Park Road Franklin, NC 28734 USA
Phone: (828) 524-9967 Fax: (828) 524-9968
Sales: (800) 327-8466 Tech Support: (800) 332-6608